Our Cookies and Privacy Policy

This document describes the guidelines for our cookie and privacy policy.

Cookies

Syntaxpoint AS (www.syntaxpoint.com) uses cookies. By continuing to use our website, you accept this.

Cookies are small text files that can be used by websites to make a user’s experience more efficient. The law states that our website may store cookies on devices if they are strictly necessary for the operation of the website. We require your permission for all other types of cookies.

Syntaxpoint AS uses a variety of cookies. Third-party services post cookies on Syntaxpoint ASs’ web pages.

You can turn cookies on and off here: https://www.allaboutcookies.org/manage-cookies/

Your Consent applies to the following domain: www.syntaxpoint.com

Privacy Policy

The purpose of this privacy policy statement is to inform you about our practices regarding the personal data we collect from or about you in connection with our website or by offering our services. We may update this privacy statement from time to time at our sole discretion. The current version can be found here på https://syntaxpoint.com/cookies-and-privacy-policy/. By using this website, and its associated web pages and services, you acknowledge and agree to abide by the guidelines described herein.

The information you provide to Syntaxpoint AS

For you to use our services and other functions on our website, we will ask you to provide some of your personal data (such as contact information, name, etc.). The amount and type of information we collect depends on the type of collaboration/teassignment. Those who contact us via the website or purchase services from us are asked to provide information, including, if necessary, the personal and financial information required to process transactions. In each case, we only collect information to the extent necessary or appropriate to fulfill the purpose of the interaction with us. You can always refuse to provide personal data, but this may prevent you from receiving our services or participating in other activities. Under no circumstances will we ask you to provide sensitive personal information regarding (e.g. health information or religious preferences, etc.), and we expressly ask you not to provide us with any such sensitive personal information.

Web server logs

Like most websites, we collect certain information automatically through your use of our website. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), references and how you came to the page, the files on the web pages (e.g. HTML pages, graphics, etc.), operating system, date/time, and clickstream data to analyze trends and manage web pages. We use analytical software to help us understand this information. This software sends information to its licensors. Other websites and companies may also use this software. As a result, a licensor may collect information that allows them to identify you individually when the data is aggregated with them. We do not take responsibility for such collection and use. 

How we use personal information

The personal information that Syntaxpoint AS collects will only be used to fulfill the following purposes:
– to allow you to use and interact with our website.
– to deliver our services to you as a customer.
– as information for furthering the development of our website and services. 
– to communicate with you in response to requests for information, or other communications that may be relevant to your interaction with us.
– to send marketing and communication related to the services we provide
– to comply with applicable laws or legal requirements relating to archiving or internal administrative purposes; or
– that which is specifically approved by you in writing. 

Sharing with third parties

We will not disclose or share your personal information with third parties, except for the following:

– when we, with your approval, forward information to our freelancers.
– when we believe sharing is necessary to comply with laws or legal requests.
– for the enforcement of our legal and contractual rights, or to protect the rights and security of others.
– with those third parties who help us to provide services to you, to the limited extent necessary for the services to be carried out, and on the condition that they can not share your information or use it for other purposes, or
– as part of a sale of our assets or a merger of our company.

We are responsible for following these privacy policy guidelines for any third party with whom we share your personal information. It is possible that the relevant third parties are located abroad and therefore we may transfer your personal information to another jurisdiction(s). If this is the case, we will ensure that appropriate security measures are taken as per the EUs’ General Data Protection Regulation (GDPR) policy. Normally your personal information is not transferred outside the EU.

The use of freelancers

Our suppliers are subject to contracts and declarations of confidentiality and work on behalf of Syntaxpoint AS. We do not share your personal information with our service providers unless otherwise agreed or approved in writing by you. The personal information you submit (such as name, contact details, etc.) via our contact forms is not shared with suppliers. 

When completing a form

The information and files sent to us via contact forms on our website are securely stored with Syntaxpoint AS, for as long as necessary, and are not shared with third parties or suppliers unless otherwise agreed. Files shared with us are only sent to suppliers when an offer has been approved in writing. Suppliers that receive a file or files for sharing will have access to the information in the file(s), and any personal information in a file will thus be shared with the relevant supplier, where the person in question is subject to a duty of confidentiality. 

Syntaxpoint AS is responsible for all of its suppliers that sign contracts that prohibit the sharing or publication of information in the files we receive from our customers. If a supplier shares information in a way that is contrary to the contract, the responsibility will rest with the individual who has broken the contract with Syntaxpoint AS. Syntaxpoint AS does not take responsibility for a breach of contract by the supplier.

Procedures for protecting personal data

We have judicious measures in place and applicable routines for implementing these guidelines and for safeguarding the personal information we collect. However, we cannot guarantee that the personal information that we collect will never be disclosed in a way that is inconsistent with these guidelines.
We follow the generally accepted standards to protect the personal information sent to us, both during transmission and when received. 

Your rights regarding the personal information that we retain

Upon your request, we will provide you with information about the personal details that we collected, or which is in our possession. This also applies to details about how we process your personal information, including information about: 

    Why we process your personal information.

    What categories of personal information we process.

    Which categories of recipients we disclose your personal information to.

    How long we store your personal information, or the criteria used to determine the retention period.

    Your rights

    To find out where we obtained your personal information from (if we have not received this information from you).

    How it’s processed, including automated decision-making (so-called profiling)

    How we protect your personal information if such information is transferred to a country outside the EU.

All the information above is available in this privacy statement. You can also request a copy of the personal data we process about you. A fee may be applicable should you require additional copies.

If you want to change the information that we have about you, you can submit a request to change all the information that you do not have access to or the opportunity to change for yourself. The information covered by this privacy policy may be deleted upon request, provided that you understand that such deletion may affect our ability to provide our services to you. 

If we process your personal data in a manner that is against the law, for example, if the personal data is processed for longer than necessary, or for no reason, you can also request that we delete such information. You also have the right to limit the processing of your personal data; if you disagree with the accuracy of the information, or if the processing is no longer necessary for the purpose or is processed illegally or if you have objections to its processing.  

If you believe that we do not have the right to process your personal data, you can object to its processing. In these instances, we can only continue its processing if we can justify reasons that outweigh your interests, rights, and freedoms. However, we may always process your personal data if it is required to determine, exercise or defend legal claims.

You can request that the personal information you have provided to us – for processing based on consent or to fulfill an agreement – be sent to you in a structured, commonly used, and machine-readable format. You also have the right to request the transfer of such information to another data controller.

You can request that we update or delete your personal information by contacting us at:

Syntaxpoint AS
Business Registration Number: 927 026 600

+45 89 88 93 44
info@syntaxpoint.com

Tvetenveien 6
0661 Oslo
Norge

You can opt-out of receiving most e-mails from us by “unregistering” in the e-mails or contacting us directly. If you are our customer, you will not be able to opt-out of all emails, including certain administrative emails, for invoicing or communications that are important to the ongoing maintenance of your customer relationship. 

We may retain your personal information for as long as this is necessary to fulfill the purposes which are described here. Additionally, we will retain statutory information, which is necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements. 

If you have any questions about this or want to know more about how we process your information, you are welcome to contact us. 

If you are not satisfied with the response or believe that we process your personal data unfairly or illegally, you can raise it with the Norwegian Data Protection Authority. You can find more information about the Norwegian Data Protection Authority and its complaint procedures here